After the package change my monthly fee rose without justification. The contract states HUF 4,990, but the March invoice charged me HUF 13,890. I request a refund of the overcharge and a correction of the tariff.
Requested outcome
A refund
Billing
Messages
NK
N*** K*** (customer)13 Sept 2026, 15:23
Dear One Magyarország, after the package change in February my monthly fee became HUF 13,890 instead of the HUF 4,990 set out in the contract. I received no explanation for the difference. I request a refund of HUF 8,900 and a correction of the tariff. Kind regards, Katalin Nagy
System13 Sept 2026, 16:06
We forwarded the complaint to the company.
A secure and public process
The complaint and the company replies are public, helping other consumers in the same situation.