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    Penalty charged after the lock-in period ended

    Yettel•#IGZ-2026-0009•Complainant: N*** K***

    My lock-in period ended in February and I terminated the contract in March. Despite this, a penalty of HUF 24,800 was invoiced. I request the penalty to be cancelled and written confirmation that the contract is closed.

    Resolved
    Date reported6 Aug 2026
    Resolved25 Aug 2026
    Last activity: The company closed the case.25 Aug 2026, 15:23

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