Complaints

On my March invoice the same HUF 9,990 item appears twice in addition to the monthly fee. I also reported the problem to customer support, but the charge was repeated the following month. I request a refund of the incorrect charge and correct billing going forward.

For weeks the internet connection has dropped almost every evening between 7 and 10 p.m. I filed three fault reports and all three came back with "the fault cannot be reproduced".