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Complaints
See what consumers are reporting and how companies respond.
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Missing refund after withdrawal from the contract
MediaMarkt•#IGZ-2026-0003•Complainant: N*** K***I exercised my 14-day right of withdrawal and the courier collected the product. The purchase price should have been refunded within the statutory 14 days, but nothing has happened for three weeks.
In progress
Date reported9 Sept 2026
Time remaining24 days left
Last activity: The company is looking into it.
Parcel delivered damaged, claim not assessed
GLS•#IGZ-2026-0004•Complainant: T*** É**The courier delivered a visibly damaged box and we recorded a report on the spot. I submitted the damage claim ten days ago and since then all I can see is "being processed".
In progress
Date reported6 Sept 2026
Time remaining21 days left
Last activity: The company is looking into it.
Late order fulfilment, incomplete information
Alza.hu•#IGZ-2026-0006•Complainant: V*** G***The monitor marked as in stock had still not arrived after three weeks. The order status is still "in preparation" and I have received no information about the delivery deadline.
In progress
Date reported1 Sept 2026
Time remaining16 days left
Last activity: The company is looking into it.