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Complaints
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Incorrect billing – charged 8,900 HUF too much
One Magyarország•#IGZ-2025-00123•Complainant: N*** K***After the package change my monthly fee rose without justification. The contract states HUF 4,990, but the March invoice charged me HUF 13,890. I request a refund of the overcharge and a correction of the tariff.
Awaiting response
Date reported13 Sept 2026
Time remaining28 days left
Last activity: We forwarded the complaint to the company.
Incorrect billing – double charge on my mobile subscription
Telekom•#IGZ-2025-00412•Complainant: K*** A***On my March invoice the same HUF 9,990 item appears twice in addition to the monthly fee. I also reported the problem to customer support, but the charge was repeated the following month. I request a refund of the incorrect charge and correct billing going forward.
In progress
Date reported28 Aug 2026
Time remaining12 days left
Last activity: The company is looking into it.
Unauthorised account maintenance fee charged
K&H Bank•#IGZ-2026-0008•Complainant: N*** K***The previous, higher monthly fee was deducted even after I switched account packages. My first complaint received a template reply, and the fee has been charged twice more since then.
In progress
Date reported25 Aug 2026
Time remaining9 days left
Last activity: The company is looking into it.